How can I request hosting space?
For the time being, contact us at firstname.lastname@example.org for any hosting request. A member of our team will get back to you as soon as possible after review.
Make sure to specify the type of miner, the quantity and when you'd like to have your miners hosted. Please note that we only accept new Bitmain hardware.
Is there a minimum miner quantity required for hosting?
For now, there is no minimum requirement. We think that our service should be available to everyone regardless of the quantity of miners to be hosted.
Do I need my own power supplies?
Yes. A highly efficient (93% +) server PSU is needed. We do not currently offer hardware rentals. The Bitmain PSU is popular among our customers and is suggested.
How do I ship my miners?
Once your hosting request has been approved by our team, you can ship your miners to the following address:
Cryptominer Canada Inc.
1130 Raoul-Charette, Joliette
QC J6E 8S6, Canada
Phone number: 514-265-5770 (Shipping purpose only)
All taxes and duties will be charged back to the customer. We suggest UPS for shipment coming from outside Canada.
You have to expect at least 5% GST tax on miners imported to Canada.
Once you receive your tracking number, please let us know so we can monitor the shipment.
How much will I be charged?
For pricing info, click on the link below:
Do you accept cryptocurrency as payment? How can I pay?
Yes, we do accept Bitcoin as payment method. Other means of payment are bank transfers ETF and wire.
Can I have overclocked miners hosted at your datacenter?
No. We only support stock frequencies for any hardware, as it may cause cooling issues and void your warranty.
Do you provide remote-access to our miners?
For now, it is not possible to remote-access your miners for security reasons.
We do plan to offer some remote-control and monitoring features in the near future.
Do you host GPU rigs?
Unfortunately, we only support Bitmain Antminers for now.
Do you offer 24/7 support?
We do monitor the miners 24/7, but personal inquiries and other requests are treated during working hours only. Operations to miners requiring manual labor can take a few business days.
Does your datacenter have redundant power?
No. While we are not subject to interruptible power limitations, we cannot garantee 100% uptime.
Customers will not be charged for any downtime.
Is your facility cooled?
We use a ventilation to cool our facility. Customers should expect temperature in the facility to be about up to 10 Celcius degrees higher than outside temperature (Which is not a problem being located in Canada).
Does you offer on-site repairs?
We do offer on-site repairs, which means you will not need to wait weeks for a repair.
Send us the replacement part, we do the rest.
Do you have an insurance?
Yes. In case of any major loss, the insurance company will redeem our clients with equivalent hardware.